facebook_pixel


Utilities

The Ultimate Guide to Dallas Utilities

Dallas Utilities

For those moving to the Dallas area, one of the most important steps in the relocation process is getting all the Dallas utilities turned on. Depending on where you’re moving from, this process may be quite different from what you’re used to. There are a number of different options to consider, including which providers to work with and what services you’ll need at your new place.

To take some of the hassle out of this necessary process, here’s a brief rundown of what Dallas New in Town thinks you need to keep in mind.

Dallas Electricity

Dallas Electricity

Back in 2002, the state of Texas officially became a “deregulated energy” state. If you’re not familiar, this basically means residents have the ability to shop around and choose whatever energy provider they wish. You can switch from one to another (though you may have to pay a termination fee) if you feel you will receive a better rate elsewhere. So, it’s essentially created a more consumer-friendly environment in which energy providers offer more competitive pricing to try and win your business.

The Public Utility Commission (PUC) has set up a website (www.powertochoose.org) where you can review your provider options based on your zip code. Or, if you prefer, you can go the old-fashioned route and call 866-PWR-4-TEX (866-797-4839). If you’d like someone to do all the legwork for you, there’s also the option of joining a service like Energy Ogre, which will actively search to find you the best rate and also take care of all the nitty gritty details of switching providers. It’s pretty cool, actually.

Ogre Power

https://www.facebook.com/energyogre

Regardless of who you choose to provide your electricity, just about all of them will require certain basic information in order to switch over or turn on your power.

  • Name
  • Phone number
  • Address where service is being requested
  • Name of current electric provider
  • Employer name, job title and number of years of employed
  • Work number including extension, if applicable
  • Social security number and/or driver’s license number
  • Landlord name and phone number if applicable

If you plan on having a roommate, you may be required to supply some of this information on him or her as well, so be prepared. A letter of credit from your previous energy provider and deposit may also be required, depending on the company’s new customer policy.

Be sure to call at least 2-3 business days prior to your move-in date to ensure that your electricity is activated in time.

Dallas Deregulated Energy

Dallas Energy Companies

If your new apartment has gas heat, you’ll need to contact the local gas company to have that switched over or turned on as well. There are a number of different providers from which to choose, but Ambit Energy and Atmos Energy are the most popular. Like electricity, Dallas residents have the option to shop around and choose the gas provider they like the best, so feel free to do some digging and figure out which one is the best fit.

Once you do choose, you’ll need to supply your new provider with most of the same information that you had to give to the electric company, including:

  • Name
  • Phone number
  • Address where service is being requested
  • Name of current gas service provider
  • Employer name, job title and number of years of employed
  • Work number including extension, if applicable
  • Social security number and/or driver’s license number

Additionally, you may be asked about any major appliances that are installed in your new apartment and for a letter of credit from your existing/previous gas company. It’s important to provide enough lead time (several days) when requesting new service be switched on, because the city is often required to inspect the lines and may also need to send out a technician to turn on the pilot. So, plan accordingly.

Dallas Phone/Internet/Cable

Dallas Internet

Unless you plan on going off the grid, chances are you’ll want to arrange hookup of your communication services as soon as possible, including your phone, internet access and cable or satellite television. With these services, you’ll pretty much have your pick and can do some price shopping to see which options work for your particular needs and budget.

For phone service, the most widely used option is AT&T, although there are some smaller providers that you may want to consider. Your best bet is to contact your provider of choice from your present residence and arrange for the service to be switched on the day you move; otherwise you could end up going a few days without a landline. Though, with cell phones these days, this probably isn’t that big of a deal.

As far as television service, some providers offer bundled services, like AT&T who currently has a partnership with DirecTV. There is also the option of DISH Network in most areas. Several different companies in the Dallas area offer cable as well as high-speed internet, and most do so at a discounted rate for booking both at the same time. In fact, Time Warner, Sprint, AT&T and Verizon all offer bundles for phone, Internet and cable. Keep in mind, however, you may not be able to set up these services until after you’ve physically moved in.

Dallas Water & Garbage

Dallas Water Company

If your new apartment or condo is located in the heart of Dallas or Fort Worth, things like water, sewer and trash collection may be handled by the city. In surrounding neighborhoods, however, these Dallas utilities are often handled by the city offices, which means billing will originate from there as well. Check with your landlord or property manager to see if you will be responsible for these bills, or whether it’s included in your rent.

If you are responsible, a deposit will likely be required (~$50) in order to initiate water service at your new residence, and since running water is kind of a big deal, you probably want to make sure this is taken care of in advance. In most cases, municipal services (water, sewer, recycling, etc.) are billed together on one monthly statement. When you contact the city of your new residence to set up these services, be sure to have your new address and phone number available, as well as your SSN and/or driver’s license number.

Relocating can be stressful enough without having to worry about all the logistics of powering your new place. Feel free to tack this list up and use it as a guideline as you plan your move to ensure that you cover all your bases and your new pad will be ready for you on move-in day. In the meantime, we’ll leave a light on for you. 😉